SERVICES

NETWORK AND INFRASTRUCTURE MANAGEMENT

Network Monitoring and Management: Continuous monitoring of network performance, ensuring uptime, and addressing any issues that arise.

Server Management: Maintenance, updates, and monitoring of servers to ensure they are running optimally.

Cloud Services: Management of cloud infrastructure, including cloud migration, optimization, and security.

SECURITY SERVICES

Cybersecurity: Implementation of firewalls, antivirus software, and intrusion detection systems to protect against cyber threats.

Data Backup and Disaster Recovery: Regular backups of critical data and plans to recover data in case of a disaster.

Compliance Management: Ensuring that IT systems comply with industry regulations and standards.

END-USER SUPPORT

Help Desk Services: Providing technical support to end-users, addressing issues related to software, hardware, and network connectivity.

Desktop Management: Managing and maintaining workstations, including software updates and security patches.

IT CONSULTING AND STRATEGY

IT Planning and Strategy: Assisting businesses in developing long-term IT strategies that align with their goals.

Technology Roadmaps: Creating detailed plans for technology adoption and upgrades.

Vendor Management: Handling relationships and negotiations with IT vendors on behalf of the client.

SOFTWARE AND APPLICATIONS MANAGEMENT

Software Deployment and Management: Installing, configuring, and updating business software applications.

Application Monitoring: Ensuring that business-critical applications are performing well and are available when needed.

CLOUD SERVICES

Cloud Storage and Management: Managing data storage solutions in the cloud.

Cloud Hosting: Hosting applications and services in cloud environments, such as AWS, Azure, or Google Cloud.

Cloud Backup and Disaster Recovery: Ensuring data is securely backed up and can be quickly recovered from the cloud.

UNIFIED COMMUNICATIONS

VoIP Services: Managing voice over IP services for improved communication.

Collaboration Tools: Implementing and supporting tools like Microsoft Teams, Slack, or Zoom for effective teamwork.

PROACTIVE MONITORING AND MAINTENANCE

24/7 Monitoring: Constantly monitoring systems to detect and resolve issues before they impact business operations.

Scheduled Maintenance: Regularly updating and maintaining systems to ensure they remain secure and efficient.

BUSINESS CONTINUITY PLANNING

Risk Assessment: Identifying potential risks to IT systems and developing plans to mitigate them.

Business Continuity Plans: Creating strategies to ensure business operations can continue during IT disruptions.

CUSTOMIZED IT SOLUTIONS

Tailored Solutions: Developing and implementing IT solutions that are specifically designed to meet the unique needs of a business.

Project Management: Overseeing IT projects from planning to execution to ensure they are completed on time and within budget.

Over the last 10+ years Michael Munn has been a tremendous consultant to my boutique national sports executive search firm. Michael has been able to guide my business through IT help, set up high level cyber security on multiple computers and brought Microsoft outlook back after a major hack. Not only has Michael been an extension of our team, he recently rebuilt our company website from start to finish. I highly recommend Michael to anyone with IT or website needs.. Not only is Michael a great human, he’s the ultimate utility guy for your company’s needs!
Chad Collins
Legacy Search LLC
In this wired world we live in, we are completely dependent on computers for everything. It is a mysterious world I cannot comprehend. Thanks Mike for being such a wizard of an IT specialist. What you have done for my business is like magic to me! I wonder how we ever got by without you.
Matt Kerns
The Animal Clinic